Have you already contacted us?

If you have already phoned, emailed or sent us a message about an issue through social media, there's no need to report it to us again.

Freedom of Information requests: please use the Freedom of Information request form.
What do you want to do?

- report a missed bin or waste sack
- report a problem when your bin was emptied

For anything else, please use the form below.
Please make sure that you answer all the questions and give us as much information as you can, otherwise we might not be able to fully answer your enquiry (*denotes required field).

About you

* Name
* Address
* Town
* County
* Post code
* Telephone number (during office hours)
Email address
If you supply an email address, we will try to contact you by email first.

About your enquiry

* Enquiry type
What are you contacting us about?
* Please give us full details here:
Please include specific details, such as the location concerned if it is not for the address you have already given us above.

You need to click the 'Submit' button at the bottom of this form form to send you enquiry through to us.

We value your comments and will make every effort to reply within three working days. If you haven't provided correct contact information, it may take longer to deal with your enquiry.
Chesterfield Borough Council is committed to protecting your privacy when you use our services. We will use the information you provide in this form to respond to the issue you have raised, or provide the requested service.

In order to do this, we may need to share your information with third parties.

We may also share your information with other public sector bodies where we have a statutory requirement to do so, including sharing information for crime and taxation purposes and fraud prevention.

For more information about how we handle your information, see our main privacy notice and the waste management privacy notice.