Chesterfield active tenants (ChAT) involvement form


ChAT (Chesterfield Active Tenants) is a group of tenants across Chesterfield who have told us how they would like to get involved in our services.

The tenant participation team are looking for tenants to get involved with the ‘Chesterfield Active Tenants’ service and help shape housing services that are currently available. By involving our tenants in consultation and decision-making, we will have first-hand knowledge of what customers want.

We offer many ways for you to get involved in shaping our services. These range from small things you can do at home, such as telephone, email and postal surveys, to becoming a member of the Tenant Challenge Panel or the tenant inspection service, and everything in between.

Please chose below how you would like to get involved and once we have received your completed form we will add you to our ChAT database and contact you when a suitable activity is about to begin to see if you are interested.

We look forward to working with you. If you have any further questions, please call us on 01246 345147.


You can let us know how you would like to get involved in our services by filling in the form below.

Please provide as much information as you can, and complete all fields marked with a *

Contact details:

* Title:
* Full name:
* Address:
* Postcode:
Contact number:
Mobile number:
Email:

How would you like to get involved?

* Working/focus groups

Give your opinion on specific topics e.g. repairs; anti-social behaviour; improvements.

Yes   No  
* Tenant inspectors

Mystery shop our services to test how we are doing.

Yes   No  
* Tenant challenge panel

Assess housing services and recommend improvements.

Yes   No  
* Armchair consultee

Give feedback about services from home.

Yes   No  
* Communications group

Check and comment on our published material e.g. leaflets, posters, websites.

Yes   No  
* Email survey

Answer questions about services by email.

Yes   No  
* Telephone surveys

Answer questions about services by phone.

Yes   No  
* Postal surveys

Answer questions about services by post.

Yes   No  

Now please tick the box below and click the Submit button to send us your enquiry.

Chesterfield Borough Council is committed to protecting your privacy when you use our services. We will use the information you provide in this form to respond to the issue you have raised, or provide the requested service.

In order to do this, we may need to share your information with third parties.

We may also share your information with other public sector bodies where we have a statutory requirement to do so, including sharing information for crime and taxation purposes and fraud prevention.

For more information about how we handle your information, see our privacy notice.